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Petchey Travel Shop > Frequently Asked Questions

See the list below - maybe you will find the answer to your questions. Alternatively email us on enquiries@petcheytravelshop.com and one of our consultants will be happy to contact you.
Alternatively email us on enquiries@petcheytravelshop.com and one of our consultants will be happy to contact you.

1. What are your opening times?
   Monday to Friday 9am to 7pm
   Sat 10am to 5pm
2. How do I book my holidays?
   Simply contact us by telephone 0845 4300 888
   or email us on enquiries@petchey.co.uk
3. Do you accept credit or debit cards?
   Yes, we accept most Switch or Debit cards.
   A small charge of 3% may be made
   for payments by Visa, MasterCard (Credit Cards).
   
4. What should I do if I don’t receive the confirmation
   for my holidays ?

Contact us by telephone 0845 4300 888
or email us on enquiries@petchey.co.uk
5. What do I do if I need assistance on my holiday?
   Contact us by telephone 0845 4300 888
   or email us on enquiries@petchey.co.uk
6. Do I need travel insurance?
   Yes. Once your holidays are booked,
   you should always make arrangement for
   your travel insurance
7. What is my luggage allowance?
   Your luggage allowance varied depending on
   the airline you fly
8. Special Requests
   If you have a particular request, such as sea view,
   sunny room, or high/low floor, Petchey Travel
   Shop will put your requests forward to the
   resort and they will do their best to
   accommodate your requirements, however
   this can not be quaranteed.