Home Page |Get in Touch| Newsletter Sign up |FAQ's | Tell a Friend | Site Map

Contact Details

Petchey Travel Shop
Exchange House
13-14 Clements Court
Clements Lane
Ilford Essex IG 1 2QY
Tel: 0845 4300888
Fax  0208 911 9361
enquiries@petchey.co.uk
Lines Open
Monday to Friday 09:00-19:00
Saturday: 10:00-17:00

Petchey Management
& Finance Ltd
Company No 769834

Your Financial Protection: the air holiday packages or flights shown are ATOL protected, since we hold an Air Travel Organiser's Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 6879. Please see our booking conditions for more information. ATOL protection extends primarily to customers who book & pay in the United Kingdom. ATOL protection does not apply to all holiday and travel services shown on this website. Please ask us to confirm what protection may apply to your booking.

Petchey Travel Shop > Frequently Asked Questions

Frequently Asked Questions...

See the list below - maybe you will find the answer to your questions. Alternatively email us on and one of our consultants will be happy to contact you.

1. What are your opening times?
   Monday to Friday 9am to 7pm - Sat 10am to 5pm
2. 
   How do I book my holidays?
   Simply contact us by telephone 0845 4300 888 or email us on msmith@petchey.co.uk
5. Do you accept credit or debit cards?
   Yes, we accept most Switch or Debit cards. A small charge of 3% may be made for payments by Visa, MasterCard (Credit Cards).
6. 
   
7. What should I do if I don’t receive the confirmation for my holidays ?
Contact us by telephone 0845 4300 888 or email us on enquiries@petchey.co.uk

What do I do if I need assistance on my holiday?
Contact us by telephone 0845 4300 888 or email us on msmith@petchey.co.uk

8. Do I need travel insurance?
   Yes. Once your holidays are booked, you should always make arrangement for your travel
   insurance
10. What is my luggage allowance?
    Your luggage allowance varied depending on the airline you fly
11. 
    
12. Special Requests
    If you have a particular request, such as sea view, sunny room, or high/low floor, Petchey Travel
    Shop will put your requests forward to the resort and they will do their best to accommodate your requirements, however this can not be quaranteed.

Our team at the Petchey Travel Shop will be happy to help yuu make the write choice.
Don't forget in Petchey Travel Shop we take your holidays personally so pick up the phone and call us on 0845 4300 888. For any requirements you have , we make sure you get the best deal. Alternatively email us with all your requrirements